Careers at HME

Join our team!

image of transparent honeycombs with the words: business, application, opportunities, job vacancies, career, recruitment, resume, and now hiring highlighted as its being touched by a finger

We are privileged to serve the patients who entrust their medical equipment needs to us.

HME Home Medical has been helping medical equipment patients in Wisconsin since 1986. We strive to provide superior service with our sleep and respiratory equipment, mobility options, mastectomy and lymphedema fittings, wound care, home modification planning and other related services.

If you are interested in having a POSITIVE impact on the lives of our patients and their families, consider a career at HME Home Medical!

We are partners with Hospital Sisters Health System, where we are driven by our core values of RESPECT, CARE, COMPETENCE, and JOY.

 

 

Manager - Respiratory 

Full Time - Green Bay, WI

Position
Oversight and leadership for the Respiratory department including 3 locations. Duties may include: plans and allocates resources to effectively staff and accomplish the work to meet productivity and quality goals; makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures; reviews performance data that includes quality, satisfaction, engagement, and financial reports; monitors and measures productivity, goal achievement, and overall effectiveness; participates in the preparation and maintenance of reports necessary to carry out the functions of the area of responsibility; prepares periodic reports for management, as necessary or requested, to track goal accomplishment; leads colleagues using performance management and development process that provides an overall context and framework to encourage colleague contribution. Primary duty includes the performance of work requiring advanced knowledge, in respiratory, and which requires the consistent exercise of discretion and judgment and/or includes managing department and regularly directing department colleagues. Supervisory authority includes authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, discipline, responsibly direct or adjust grievances. Will evaluate performance and professional development of staff.

Job Duties

  • Adjusts staffing to handle workload.
  • Create work schedules and handle PTO requests.
  • Responsible for coordination of orientation, training, and competency assessment of colleagues.
  • Assists with establishment of goals and objectives for improving outcomes.
  • Addresses patient/customer needs and responds to patient/customer concerns, identifying ways to improve patient/customer relations.
  • Participates in quality improvement initiatives through data collection and/or performance monitoring.
  • Addresses any daily operational issues and problem solves as required.
  • Demonstrates knowledge of specific standards of care, from the infant to geriatric patient, for patients with pulmonary and/or cardiopulmonary diseases.
  • Obtains and sets up appropriate equipment and supplies for anticipated diagnostic and therapeutic intervention, monitoring and examination.
  • Makes recommendations to appropriate healthcare team members based on age and condition of patient.
  • Correlates assessment findings with diagnostic data to formulate a plan of care.
  • Participates in multidisciplinary team meetings.
  • Accepts responsibility for meeting operational targets.
  • Create action/business plan to achieve goals.
  • Updates colleagues on regulations and ensures compliance.
  • Arranges appropriate assignments, formal training or other experiences to foster each individual’s growth and development.
  • Holds meetings as appropriate to share information.
  • Communicates policies and procedures as appropriate.
  • Maintains consistent effective communication through daily interaction/observation of work performance.
  • Reviews operating policies and procedures and recommends changes that will improve productivity and improve quality of care.
  • Willingly accepts other duties as assigned.

Education Requirements

  • Associate Degree in Respiratory Therapy - Required
  • Bachelor's Related Discipline - Required
  • Master's Related Discipline - Preferred

Experience

  • 3 years Respiratory Therapy - Required
  • 2 years Progressively more responsible leadership experience - Required

Certificates, Licenses, & Registrations

  • Licensed in the state of Wisconsin - Required
  • Registered Respiratory Therapist (RRT) - Required
  • Basic Life Support (BLS) - Required 

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!

 

Patient Care Technician - Wound Care 

Full Time - Green Bay, WI

Position

The Patient Care Technician - Wound Care will process the clinical background necessary to formulate product solutions for complex wounds.  The Patient Care Technician - Wound Care will serve as a wound care supplier as well as a clinical resource to the client outpatient center staff and patients. This position is located at St. Vincent Hospital in the HME Home Medical Wound Clinic. 

Job Duties

  • Facilitate appropriate home medical supply orders (as prescribed) to outpatients with complex wounds.
  • Obtain required clinical documentation necessary to meet compliance and billing requirements.
  • Maintain product inventory and necessary forms
  • Work closely with support staff to maintain product formulary, inventory and processing efficiencies.
  • Develop positive relationships with providers.
  • Maintain expertise on new wound care products and stay abreast of reimbursement changes.
  • Understand and adhere to HIPAA regulations.
  • Maintain open communications with patients and providers.

Skills Required

  • High School Diploma or equivalent - Required
  • Certified Nursing Assistant (CNA) or Medical Assistant or minimum of 4 years related work experience in a health care facility - Required
  • Wound care experience and/or DME experience - Preferred
  • Ability to work in a fast paced environment

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!

 

Patient Account Representative/Biller

Full Time - Green Bay, WI

Position

Responsible for resolving outstanding unpaid and/or unprocessed medical claims and denied claims submitted to third-party payers. Requires accessing third-party payer websites, placing out-going calls, accepting incoming calls, sending and receiving fax documents, and sending/receiving correspondence to and from third-party payers; and various government agencies at the local, county, state and federal levels. Explains statements to patients, assist patients in applying for financial assistance, and frequently interfaces with collection agencies.

Job Duties

  • Reviews, researches, resolves, insurance claim overpayments, underpayments, denials, and follows-up on unprocessed third party claims.
  • Resolves edits and payer rejections within defined timeframes.
  • Verifies accuracy of billing data and corrects errors; prepares and re-submits clean claims to multiple contracted insurance.
  • Processes claims-related correspondence i.e. pended claims, rejections, denials, appeals, and payer requests for additional information required to process claims.
  • Performs work flows in a productive and effective manner as defined by policies and procedures.
  • Maintains work list to follow-up timely on accounts that have payment arrangements.
  • Works with insurance companies to resolve contractual issues.
  • Makes outbound calls to patients to help expedite delinquent payments from payers.
  • Utilizes A/R reports and EOBs to identify and resolve outstanding third-party claims.
  • Maintains basic understanding of third-party billing and follow-up policies and procedures to avoid excessive aging of A/R.
  • Maintains basic understanding of managed care regulations and contract filing demands of all major contracted payers.
  • Willingly accepts other duties as assigned.

Skills Required

  • High School Diploma or equivalent - Required
  • Physician office, receptionist, insurance/billing experience - Required
  • Ability to work in a fast paced environment

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!

 

Referral Specialist - Insurance Documentation and Confirmation Professional 

Full Time - 40 hours/week - Green Bay, WI

Position
Coordinates the referral paperwork and processes of the assigned area of service. Main area of responsibility is processing certificates of medical necessity for DME and respiratory equipment. May also prepare referrals, obtain authorizations and pre-certifications for patients. May assist patients in procuring the most appropriate care based upon their managed care plans.

Job Duties

  • Maintains documentation accordingly and provides authorization codes and numbers to insurance.
  • Responsible for obtaining necessary referrals for patients in need of ancillary or specialty services.
  • Works directly with patients regarding the requirements and limitations of their health plan.
  • Maintains key contacts at managed care companies, documenting all interactions, helping to facilitate managed care process.
  • Faxes copies of medical records to insurance companies, managed care companies and physicians' offices as required ensuring that the patient's referral will be a covered service or product.
  • Assists in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to entry/verification of patient demographics, collection of medical noted/documentation at the time of service, and confirming sales orders.
  • Assists in meeting goals related to quality and customer satisfaction by providing outstanding service when offering assistance, guidance, and direction to visitors and patients, in person and over the phone.
  • Helps keep other colleagues informed of requirements of different plans.
  • Willingly accepts other duties as assigned.

Skills Required

  • High School Diploma or equivalent - Required
  • Physician office, receptionist, insurance /billing experience preferred
  • Ability to work in a fast paced environment

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!

 

Referral Specialist - Respiratory Intake

Full Time - 40 hours/week - Green Bay, WI

Position
Coordinates the referral paperwork and processes of the assigned area of service. Prepares referrals, obtains authorizations and pre-certifications for patients. Assists patients in procuring the most appropriate care based upon their managed care plans. Places orders or dispenses product based on the information provided by customers or referral sources.

Job Duties

  • Focus is the respiratory intake process and answering incoming phone calls to the department. 
  • Maintains documentation accordingly and provides authorization codes and numbers to insurance.
  • Responsible for obtaining necessary referrals for patients in need of ancillary or specialty services.
  • Works directly with patients regarding the requirements and limitations of their health plan.
  • Maintains key contacts at managed care companies, documenting all interactions, helping to facilitate managed care process.
  • Faxes copies of medical records to insurance companies, managed care companies and physicians' offices as required ensuring that the patient's referral will be a covered service or product.
  • Assists in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to entry/verification of patient demographics, collection of medical noted/documentation at the time of service.
  • Assists in meeting goals related to quality and customer satisfaction by providing outstanding service when offering assistance, guidance, and direction to visitors and patients, in person and over the phone.
  • Helps keep other colleagues informed of requirements of different plans.
  • Monitors patient flow through reception and works with team to minimize waits and delays.
  • Willingly accepts other duties as assigned.

Skills Required

  • High School Diploma or equivalent - Required
  • Physician office, receptionist, insurance /billing experience preferred
  • Ability to work in a fast paced environment

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!

 

Referral Specialist - Lymphedema/Mastectomy Professional

Full Time - 40 hours/week - Green Bay, WI

Position
Coordinates the referral paperwork and processes of the assigned area of service. Prepares referrals, obtains authorizations and pre-certifications for patients. Assists patients in procuring the most appropriate care based upon their managed care plans.

Job Duties

  • Works with patients to dispense what is appropriate for their needs based upon assessment, insurance, and communication with their referral source. Areas of specialty include lymphedema, vascular, burn patients, and post mastectomy garments.  
  • Maintains documentation accordingly and provides authorization codes and numbers to insurance.
  • Responsible for obtaining necessary referrals for patients in need of ancillary or specialty services.
  • Works directly with patients regarding the requirements and limitations of their health plan.
  • Maintains key contacts at managed care companies, documenting all interactions, helping to facilitate managed care process.
  • Faxes copies of medical records to insurance companies, managed care companies and physicians' offices as required ensuring that the patient's referral will be a covered service or product.
  • Assists in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to entry/verification of patient demographics, collection of medical noted/documentation at the time of service, and confirming sales orders.
  • Assists in meeting goals related to quality and customer satisfaction by providing outstanding service when offering assistance, guidance, and direction to visitors and patients, in person and over the phone.
  • Helps keep other colleagues informed of requirements of different plans.
  • Willingly accepts other duties as assigned.

Skills Required

  • High School Diploma or equivalent - Required
  • Physician office, receptionist, insurance /billing experience preferred
  • Ability to work in a fast paced environment

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!

 

Referral Specialist - Wound/Ostomy Professional 

Full Time - 40 hours/week - Green Bay, WI

Position
Coordinates the referral paperwork and processes of the assigned area of service. Prepares referrals, obtains authorizations and pre-certifications for patients. Assists patients in procuring the most appropriate care based upon their managed care plans. Places orders or dispenses product based on the information provided by customers or referral sources.

Job Duties

  • Assists customers by phone with their product needs and enters appropriate information into the customer data base.
  • Maintains a vast knowledge base of product line including enteral, urological, and ostomy. 
  • Prepares appropriate documentation for third party billing requirements for all payors.
  • Responsible for obtaining necessary referrals for patients in need of ancillary or specialty services.
  • Works directly with patients regarding the requirements and limitations of their health plan.
  • Maintains key contacts at managed care companies, documenting all interactions, helping to facilitate managed care process.
  • Faxes copies of medical records to insurance companies, managed care companies and physicians' offices as required ensuring that the patient's referral will be a covered service or product.
  • Assists in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to entry/verification of patient demographics, collection of medical noted/documentation at the time of service.
  • Assists in meeting goals related to quality and customer satisfaction by providing outstanding service when offering assistance, guidance, and direction to visitors and patients, in person and over the phone.
  • Knowledge of billing requirements for different payors. Ability to resolve denials, have claims re-processed and paid. 
  • Willingly accepts other duties as assigned.

Skills Required

  • High School Diploma or equivalent - Required
  • LPN - Preferred
  • Wound and ostomy experience - Preferred
  • Insurance /billing experience - Preferred
  • Ability to work in a fast paced environment

HSHS and affiliates is an Equal Opportunity Employer (EOE)

Email Resume Here!